Payment Policy

InfoGuide Media accepts:

• Credit card or debit/check cards via PayPal

Checks ($45 fee is applicable to all check payments)
  
 

Payment of Fees

Fees to InfoGuide Media.com are due and payable on the following schedule: A non-refundable 50% upon signing this contract, this deposit  also serves as the cancellation fee, 50% according to the payments schedule or  the projects-services have been finished client’s specifications.  If the total amount  of this contract is less than $400, the total amount shall be paid upon signing the contract.

Graphic Design:

(Logos, Business Cards, Brochures, etc.): 50% payment due before commencement of project. Upon full payment, the final product will be
released to client on disk or via email electronically.

Web Development:

50% deposit before commencement and full payment upon completion of project as outlined in original quotation.
The work will be uploaded to InfoGuide Media's website for client's review. Upon full payment, InfoGuide Media will
upload site to client's host.

Web Maintenance:

100% payment due before commencement of project. Website maintenance and updating to our clients and others at a rate of $35/hour.
Minimum maintenance fee of $17.50 is applied if updating takes 1/2 hour or less.

Web Site Maintenance Policy:

 
1."Maintenance" is defined as keeping the web site current. It is not intended to be a redesign or revamp.

2.Updates are completed within 24 hours of the time they are received, except weekends and holidays.
Updates received after 9:00pm may not be completed until the next business day unless prior arrangements
have been made. If its very urgent thne at some extra cost it will be done.

3.Although we make every effort to make accurate changes, it is the client's responsibility to review
updates and notify us of any necessary changes that need to be made. We do not charge for changes that
are our fault. However, if a change needs to be made due to client error, the regular hourly update
fees will be charged.

4.We reserve the right to distinguish between "updates" and "new design". New design work is charged
at our design rate.

5.Updates should be provided electronically (by email) as much as possible. Attachments should be
in .txt or .doc (Word) format. Pictures need to be .jpg or .gif. Updates may also be sent by postal
mail or by fax. These require retyping data or scanning photos and will cost more to complete the changes.

6.Your web site may be using third-party components (web site trackers, weather info-feeds, etc.).
We have no control over what third party sites do and take no responsibility for loss of information due
to actions of these sites. Any changes to your site stemming from regulations of these third party
components will be billed at the normal hourly rate. (Example, A retail site might be connected to
Authorize.net.  If Authorize.net requires changes in the code, this will be billed as normal maintenance fees.)

Cancellation/Refunds Disclosure:

Web Development Service agreement is non-cancelable or refundable once commencement of work has begun.
Commencement of work includes verbal and written consultation, conceptual art creation, domain name registration,
and hosting setup. Cancellation of Service Agreement request must be submitted in writing to and received by
InfoGuide Media within 3 days from the date of the signed Agreement or date the initial payment deposit is received.
Acceptable methods of notification either by Email, Fax or email or US Mail.

Late Payment of Fees

Payment is due and payable upon presentation of an invoice. Delinquent bills will be assessed a $100 charge if payment is not received  within 30 days of the due date. If an amount remains delinquent 30 days after its due date, an additional 3% penalty will be added for each month of delinquency.  The grant of any license or right of copyright is conditioned on receipt of full payment. In case collection proves necessary, the CLIENT agrees to pay all fees incurred by InfoGuide Media.com. in that process. InfoGuide Media.com may discontinue or suspend service to CLIENT until payment is made. This  Agreement becomes effective only when signed by InfoGuide Media.com Regardless of the place of signing of this Agreement, CLIENT agrees that for purposes of venue, this contract was entered into in Miramar, Florida, and any  dispute will be litigated, arbitrated, or mediated in Miramar, Florida.

For total non payment of monies owed after (30) days, InfoGuide Media will turn account over to a Collection Agency.